H&G Autocare ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://hg-auto-care.com, use our automotive services, or communicate with us via text message (SMS).
When you contact us, book an appointment, or use our services, we may collect:
When you visit our website, we may automatically collect IP address, browser type, pages viewed, time on site, referring URLs, device type, and cookies or similar tracking data.
If you opt in to our SMS messaging program, we collect and store your mobile phone number, your opt-in consent status and date, and message delivery data.
We use the information we collect to schedule and confirm appointments, provide automotive repair and maintenance services, send appointment reminders and service notifications via SMS (with your consent), notify you when your vehicle is ready, send service due reminders, process payments, maintain service records, improve our services, comply with legal obligations, and respond to your inquiries.
Your mobile phone number and SMS consent data are used exclusively to send appointment confirmations, service reminders, vehicle-ready notifications, and to respond to your inbound text messages.
SMS opt-in data, including your phone number and consent status, will not be shared with any third party other than our messaging platform provider, who facilitates message delivery on our behalf under confidentiality obligations and is not permitted to use your information for their own marketing.
You may opt out of SMS communications at any time by replying STOP to any of our messages. You will receive a single confirmation and no further messages will be sent. Text START to resume. For help, text HELP or contact us directly.
We do not sell your personal information. We may share it with:
We retain your personal information as long as necessary to provide our services and comply with legal obligations. Service records are retained for a minimum of three years. SMS opt-in and opt-out records are retained as required for regulatory compliance. You may request deletion of your data by contacting us, subject to our legal obligations.
We implement reasonable technical and administrative measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies and similar technologies to improve your experience and analyze site traffic. You can control cookie settings through your browser. We do not use cookies to serve targeted advertising to third parties.
You may have the right to access, correct, or request deletion of your personal information; to opt out of SMS communications at any time; and to lodge a complaint with a relevant data protection authority. To exercise any of these rights, contact us at [email protected].
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
We may update this Privacy Policy periodically. The updated version will be posted with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
H&G Autocare
Tampa, FL 33601
Email: [email protected]
Phone: (813) 498-3749
Website: https://hg-auto-care.com